Sentry is a leading transportation broker specializing in non-medical transportation (NEMT) for patients requiring safe, door-to-door transportation to medical care.
Over the years, the company has served over 120,000 passengers and partners with over 1,400 medical facilities and insurance companies. Its primary focus is solving complex logistical challenges in metropolitan areas, particularly in New York City and the surrounding region. Learn more at https://sentryms.com/.
Service Coverage and Capabilities
Our service coverage covers all five boroughs of New York City: Manhattan, Brooklyn, the Bronx, Queens, and Staten Island. The company has also expanded its footprint to include Fairfield, Rockland, Westchester, Bergen, Essex, Hudson, Middlesex, Union, Nassau, and Suffolk counties. This scale allows it to reach a wide audience who require high-quality, specialized transportation services daily.
Sentry’s key advantage is its full-service, professional transportation management. Services include a 24/7, multilingual call center for prompt trip planning and passenger support. A rigorous real-time quality control system is implemented for each trip, ensuring compliance with safety standards.
Technology and Accessibility for All Passengers
Special attention is paid to integrating advanced technologies and ensuring service accessibility for people with disabilities. Sentry uses modern dynamic routing software to effectively optimize routes, avoid congestion, and minimize travel time. Each vehicle is equipped with GPS tracking systems, and mobile apps provide instant updates on the exact location of the vehicle, ensuring complete transparency.
The company’s fleet is carefully selected to meet the diverse needs of its clients. Sentry operates passenger cars, ambulances, specialized vehicles for non-medical transport, and buses with hydraulic lifts. All vehicles are equipped with reliable wheelchair anchoring systems to safely secure passengers with disabilities.
Strict compliance with regulatory requirements and a strong customer service culture make the company a reliable partner in the healthcare system.
